我是靠谱客的博主 害羞小蜜蜂,最近开发中收集的这篇文章主要介绍R 语言 RFM 模型实现,觉得挺不错的,现在分享给大家,希望可以做个参考。

概述

以前一直在猜测RFM的实现原理,今天总算了解了一点

直接附上R code,google所得:

##Creating Random Sales Data of the format CustomerId (unique to each customer), Sales.Date,Purchase.Value

sales=data.frame(sample(1000:1999,replace=T,size=10000),abs(round(rnorm(10000,28,13))))

names(sales)=c("CustomerId","Sales Value")

sales.dates <- as.Date("2012/1/1") + 700*sort(stats::runif(10000))

#generating random dates

sales=cbind(sales,sales.dates)

str(sales)

sales$recency=round(as.numeric(difftime(Sys.Date(),sales[,3],units="days")) )

##library(gregmisc)

##if you have existing sales data you need to just shape it in this format

rename.vars(sales, from="Sales Value", to="Purchase.Value")#Renaming Variable Names

## Creating Total Sales(Monetization),Frequency, Last Purchase date for each customer

salesM=aggregate(sales[,2],list(sales$CustomerId),sum)

names(salesM)=c("CustomerId","Monetization")

salesF=aggregate(sales[,2],list(sales$CustomerId),length)

names(salesF)=c("CustomerId","Frequency")

salesR=aggregate(sales[,4],list(sales$CustomerId),min)

names(salesR)=c("CustomerId","Recency")

##Merging R,F,M

test1=merge(salesF,salesR,"CustomerId")

salesRFM=merge(salesM,test1,"CustomerId")

##Creating R,F,M levels

salesRFM$rankR=cut(salesRFM$Recency, 100,labels=F) #rankR 1 is very recent while rankR 5 is least recent

salesRFM$rankF=cut(salesRFM$Frequency, 100,labels=F)#rankF 1 is least frequent while rankF 5 is most frequent

salesRFM$rankM=cut(salesRFM$Monetization, 100,labels=F)#rankM 1 is lowest sales while rankM 5 is highest sales

##Looking at RFM tables

table(salesRFM[,5:6])
table(salesRFM[,6:7])
table(salesRFM[,5:7])




Note-you can also use quantile function instead of cut function. This changes cut to equal length instead of equal interval. or  see other methods for finding breaks for categories.

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